Device Protection Brochure
Our Customer Support number is
eSecuritelP.O. Box 03Alpharetta, GA 30009-9998
So when you accidentally leave your tablet on the roof of your car or wash it along with the dishes, we’ve got you covered.
File a claim online anywhere at any time with our easy-to-use claims process. If your tablet is lost or stolen, you could receive your replacement as early as the next business day.
Our affordable premiums provide comprehensive coverage. For only $13 a month, Advanced Protection Pack provides the highest level of protection for your tablet. If you file an approved claim, you’ll also pay a one-time deductible when your repair or replacement is authorized. There is no deductible for mechanical or electrical breakdown.
Advanced Protection Pack covers an impressive range of unexpected incidents, including loss, theft, accidental damage (including liquid damage), and mechanical and electrical breakdown due to defects or normal wear and tear.
If you are enrolled in a qualifying tablet protection plan and are experiencing technical problems, an eSecuritel Technical Help agent is just a few clicks away. Simply Log On to contact an agent. For access to self-help FAQs, visit our support section.
Find out more
“This protection program has been a life saver for my family!”
– Desiree R.
“I was pleasantly surprised that the claim process was so easy and that I got my desired result with no delays. Thank you!”
– John F.
“It was quick and easy. I liked that I could track my order along the way.” – Cheyenne S.
Protect your mobile life with the ultimate, all-in-one security app that protects your tablet and its data from digital threats, loss, and theft. For more information and download links, visit our Advanced Device Protect section.
For all program documents, please visit our Resources section.
If your tablet is damaged or experiences a mechanical or electrical breakdown, we will make an effort to repair your device and return it to you. Remember to back up all your data and remove any accessories before sending it to us. All files and data will be deleted as part of the claim process.
If your tablet is lost, stolen, or it cannot be repaired, it will be replaced with a reconditioned tablet of like kind and quality.